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Allworx® Interact and Interact Professional User GuideVersion 1.1Updated August 4, 2014

Allworx Interact and Interact Professional Version 1.1Page 2 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 3www.allworx.comRevised: 8/4/142 SetupTo use the Al

Allworx Interact and Interact Professional Version 1.1Page 4 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14• Desktop: places a s

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 5www.allworx.comRevised: 8/4/144. Download the suppo

Allworx Interact and Interact Professional Version 1.1Page 6 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 7www.allworx.comRevised: 8/4/143 OverviewThe Allwor

Allworx Interact and Interact Professional Version 1.1Page 8 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/143.2 LayoutThe Allworx

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 9www.allworx.comRevised: 8/4/143. Click the Call act

Allworx Interact and Interact Professional Version 1.1Page 10 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/143.4 Window PinsIn th

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 11www.allworx.comRevised: 8/4/14Figure 1: Window Ret

Allworx Interact and Interact Professional Version 1.1Page 12 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 13www.allworx.comRevised: 8/4/144 Status Appearance

Allworx Interact and Interact Professional Version 1.1Page 14 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/144.3 DND (Do not Dist

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 15www.allworx.comRevised: 8/4/14To record an active

Allworx Interact and Interact Professional Version 1.1Page 16 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/144.7.1 Visible Window

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 17www.allworx.comRevised: 8/4/145 Settings The Opti

Allworx Interact and Interact Professional Version 1.1Page 18 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/145.2 Contact Display

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 19www.allworx.comRevised: 8/4/14operation for the in

Allworx Interact and Interact Professional Version 1.1Page 20 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14Strip the external d

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 21www.allworx.comRevised: 8/4/146 Manage Calls6.1 P

Allworx® Interact and Interact Professional User GuideVersion 1.1

Allworx Interact and Interact Professional Version 1.1Page 22 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/142. Wait for the tone

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 23www.allworx.comRevised: 8/4/147 Current Calls Win

Allworx Interact and Interact Professional Version 1.1Page 24 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14and number, End Call

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 25www.allworx.comRevised: 8/4/14Right click and drag

Allworx Interact and Interact Professional Version 1.1Page 26 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/147.4 Park a CallClick

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 27www.allworx.comRevised: 8/4/148 Call History Wind

Allworx Interact and Interact Professional Version 1.1Page 28 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/148.4 SearchUsers prov

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 29www.allworx.comRevised: 8/4/149 Contacts WindowTh

Allworx Interact and Interact Professional Version 1.1Page 30 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/149.2 FiltersEach filt

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 31www.allworx.comRevised: 8/4/149.6 Place a CallRigh

Allworx Interact and Interact Professional Version 1.1Page ii Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14©2014 Allworx Corp,

Allworx Interact and Interact Professional Version 1.1Page 32 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14• Company Name - dis

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 33www.allworx.comRevised: 8/4/1410 TroubleshootingC

Allworx Interact and Interact Professional Version 1.1Page 34 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14The Interact applica

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 35www.allworx.comRevised: 8/4/14The application prov

Allworx Interact and Interact Professional Version 1.1Page 36 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14Message displays: Re

Toll Free 1-866-ALLWORX • 585-421-3850www.allworx.comVersion: 1.1 Revised August 4, 2014

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page iiiwww.allworx.comRevised: 8/4/14Introduction ...

Allworx Interact and Interact Professional Version 1.1Page iv Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14Settings ...

Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page vwww.allworx.comRevised: 8/4/14User Status ...

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Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 1www.allworx.comRevised: 8/4/141 IntroductionThe Al