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Allworx System Administration Guide

System Administration Guide 4. Select add a connection attempt, if none are available. 5. Under First connection attempted (or any of the connecti

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Seite 7 - 1.3 Allworx

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Seite 10 - 3 Configuring a New Allworx

Seite 11 - 4 Upgrading Server Software

System Administration Guide 4 Upgrading Server Software The software on the Allworx server is upgradeable. Before performing an upgrade, be aware t

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System Administration Guide performance of your Internet connection, this will take awhile (as of this writing, the download is about 32M bytes). Af

Seite 13 - Step 2: Activate the Update

Seite 14 - 5 Network Configuration

System Administration Guide 5 Network Configuration The Allworx server provides powerful and flexible network infrastructure capability. Much of thi

Seite 15 - Allworx server

System Administration Guide 5.1 Network Mode: Standard Router When the network mode is set to Standard Router, the logical network capability is as s

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System Administration Guide 5.2 Network Mode: LAN Host When the network mode is set to LAN Host, the logical network capability is as shown in the di

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System Administration Guide 5.3 Network Mode: NAT/Firewall When the network mode is set to NAT/Firewall, the logical network capability is as shown

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System Administration Guide For example, a web server at port 80 is on a PC at 192.168.101.9. This is on the LAN. To permit access to this web

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System Administration Guide 5.4 Network Mode: NAT/Firewall with DMZ When the network mode is set to NAT/Firewall with DMZ, the logical network capab

Seite 20 - Example 1: Secure Firewall

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Seite 21 - Party Email Server

System Administration Guide Note: The checkboxes are for specific Allworx services. They are convenience shortcuts to filling in the form abo

Seite 22 - 6 Adding Handsets

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Seite 25 - 6.3 Testing Phones

System Administration Guide Select the phone model and fill in the required fields. 6.1.2.1 Plug-and-Play Phones If the phone is one of the suppo

Seite 26 - 7.2 Configuration

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Seite 29 - Enterprise Dialing Feature

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Seite 32 - 8.1 Introduction

Seite 33 - 8.5 Multi-Site Extensions

Seite 34 - IP Phones

Seite 35 - 9.3 View Configuration

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System Administration Guide 9 Configuring Allworx IP Phones 9.1 Introduction To configure Allworx IP phones, go to the SIP Handsets section of the Ph

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Seite 38 - 9.6 Phone Options

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Seite 41 - 9.7 Configuration Templates

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Seite 44 - 10.1 Introduction

System Administration Guide Enable Auto Retrieve Calls – When the phone is on the hook and a call is on hold, then when the phone is taken off hook,

Seite 45 - 10.2 Configuration

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System Administration Guide When you click the Save button, a pop-up window prompts you to enter the description for the new configuration. Aft

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Seite 50 - Background Information

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Seite 52 - Defining Service Groups

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Seite 55 - 12.1 Access Mechanisms

System Administration Guide 11.1.4 Exceptions Dialing Rules and Service Groups are only used for Call Appearance calls, not for Line Appearance calls

Seite 56 - 12.2 Access Examples

System Administration Guide 11.3 Defining Service Groups Enter a Description for this service group. Then, move the individual services require

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System Administration Guide 11.4 Configuring Home Area Code And All Other Area Codes Configuration Steps 1. Enter your Home Area Code and set t

Seite 58 - 13.1 How to Create a Backup

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Seite 60 - 13.2 How to Restore Data

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System Administration Guide 13 Backing up and Restoring Data It is a good idea to back up your Allworx server data. In the event of a server failure

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System Administration Guide 13.1.2 Configuring Backups on the Allworx Server Backups are initiated from the Allworx Server and require a destination

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Seite 65 - 14.2 Allworx

Seite 66 - 14.3 Remote Allworx

System Administration Guide 2. On the Allworx server side, you need to restart the server system into Safe Mode. This can be done via the web a

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System Administration Guide 4. In the OfficeSafe section of the screen, enter the IP Address of OfficeSafe PC that is plugged into the server’s

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System Administration Guide 9. When the Allworx server has restarted, reconnect your LAN devices and log in to the server. 10. Verify that the data

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System Administration Guide The full path of the export destination will be <Export Folder>\<Export Name>; in the above example the desti

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Seite 71 - 14.4 Remote 3

System Administration Guide As instructed on the page, enter the firewall’s public IP address in the Public IP Address field. Furthermore, the fire

Seite 72 - 15 Call Routing

System Administration Guide The Plug ‘n’ Play Secret Key is what should be entered into the phone. After entering these two parameters into the ph

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System Administration Guide By Default, the checkbox is selected and all audio traffic goes through the Allworx server. This typically requires no

Seite 74 - View and Change a Call Route

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System Administration Guide ο Edit Gateway IP – Gateway IP address that corresponds to the static IP address of the remote site. 5. Port forward

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Seite 78 - Outside Line Call Routing

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Seite 81 - 16.1 Example Configuration

System Administration Guide Click on the View Call Routes link of the extension you want to change. Note: Each presence has its own set of cal

Seite 82 - 17.1 Create a DID Block

System Administration Guide Most of the configuration options on this page should be comprehensible after reading the Call Routing Concepts sectio

Seite 83 - 17.3 Create the DID Lines

System Administration Guide 15.3 Changing a User’s Presence Setting 15.3.1 Changing Presence via an Allworx IP Phone A user’s presence can be chang

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System Administration Guide 15.4 Outside Line Call Routing Outside lines (of any type: CO Line, DID Line, SIP Proxy, SIP Gateway, or a Digital Line)

Seite 85 - 18.1 Web Sites

Seite 86 - 18.3 External FTP Site

Seite 87 - 19 Auto Attendant

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System Administration Guide 17 Direct Inward Dialing (DID) Direct inward dialing (DID) is a service offered by a local telephone company that provid

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System Administration Guide Find the Plan parameter value in the Direct Inward Dial Routing Plans section on the Phone System / Outside Lines page.

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System Administration Guide Click on New DID Line for each port where a DID trunk line is plugged in. The Number of digits sent by CO to iden

Seite 92 - 20.1 Configuring a Queue

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System Administration Guide 19 Auto Attendant With older phone systems, every office needed someone who answered the phone, routed calls, and took me

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System Administration Guide Prompts are messages from the Auto Attendant that gives the caller instructions and Features are tasks that the Auto A

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System Administration Guide The same procedure can be followed for any of the outside lines, including SIP Gateways and SIP Proxies. 19.3 How t

Seite 99 - 21 Call Monitors

Seite 100 - IP Phone

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System Administration Guide The system supports 10 queues. To configure a queue, click the Modify link. Then click the change link on the queue

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System Administration Guide 20.1.1 Managing Custom Queue Message Content The server comes with default messages for the initial greeting when a call

Seite 103 - 22 Parking Orbits

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Seite 106 - 23.2 Paging Zone Names

Seite 107 - 24 Abbreviations

Allworx Server Technical Information

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