
VoIP White Paper
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Revised: February 8, 2007
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SIP/SDP sessions going back and forth, the audio data coming from the remote is simply blocked as illegal
data, even if it did manage to route from end-to-end.
Since both NAT/Firewall and VoIP services are desirable, what do we do about SIP and NAT? There are
several pieces required to get this to work correctly. The key element is a special device called an Application
Level Gateway (ALG). This is traditionally a separate type of special NAT firewall that is SIP-aware. It is
specially configured to monitor the context of everything going back and forth between end-points – altering
SIP/SDP/RTP packets and opening/closing holes through the firewall to allow the audio to negotiate and flow
correctly.
Alternatively, you can use Allworx as your VoIP gateway with Allworx phones. They work together to solve all
these problems for you automatically – even when using third-party firewalls. The details of this are explored in
the next section.
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